The Classy Drycleaning – FAQ (Question & Answer)
Q1: What services do you provide?
A1: We offer dry cleaning, laundry, steam pressing, stain removal, shoe cleaning, leather care, carpet cleaning, curtain washing, bedding care, alterations, and free pickup & delivery.
Q2: How does dry cleaning work?
A2: We use special cleaning solvents instead of water to gently clean clothes without causing shrinkage, fading, or fabric damage.
Q3: Do you offer pickup and delivery?
A3: Yes, we provide free doorstep pickup and delivery across our service areas.
Q4: How long will it take to clean my clothes?
A4: Standard service takes around 48 hours. We also offer express same-day or next-day cleaning.
Q5: Can you remove tough stains?
A5: Yes, we can remove most stains, but the success depends on the fabric type and how quickly the stain is treated.
Q6: Do you clean wedding dresses and ethnic wear?
A6: Yes, we specialize in cleaning bridal gowns, lehengas, sherwanis, and heavy embroidered garments.
Q7: How do you clean leather and suede items?
A7: We use gentle, specialized techniques to maintain their texture, color, and durability.
Q8: Is my clothing safe with you?
A8: Absolutely, we handle every garment with the utmost care and use industry-standard cleaning methods.
Q9: Do you provide only ironing or steam pressing?
A9: Yes, we offer standalone ironing and steam press services.
Q10: Can you clean carpets, curtains, and upholstery?
A10: Yes, we deep clean carpets, rugs, curtains, and sofa covers to remove dust, allergens, and odors.
Q11: How should I prepare my clothes for pickup?
A11: Separate delicate items from regular laundry, point out any stains, and pack them in a bag.
Q12: What if I’m not satisfied with the cleaning?
A12: We will re-clean the item free of charge if you are unhappy with the results.
Q13: Do you clean shoes and sneakers?
A13: Yes, we clean, deodorize, polish, and restore leather, suede, and sports shoes.
Q14: Is there a minimum order for pickup?
A14: We accept all orders, but free pickup is available above a certain bill amount depending on location.
Q15: How can I contact The Classy Drycleaning?
A15: You can call, WhatsApp, or visit our store. Contact details are available on our website and social media.